I have managed to persuade SKY to supply a new HD box for free following all my complaints recently! Result. Unlike Sky to give anything away to existing customers!

I am hoping this will end all the issues I’ve experienced. At the moment I can’t watch BBC interactive’s wimbledon streams for more than 5 mins without it losing the stream or crashing. I hear the hard disc whiring everytime this happens so I kind of think it’s to do with the box.

But let’s wait and see…

I have now got better signal strength and quality – 100% strenght, approx 85% quality.

The channels I had the breaking up/freezing with appear OK but I do get the odd freeze still. It’s not as frequent or severe but still there and it’s annoying me.

Any ideas?

Maybe the power supply to the LNB is faulty?

I doubt it can be the cabling as surely the intimitent freezing would be on all channels rather than the same specific ones?

I am beginning to think this is an LNB issue the more I research on the internet.
LNBs aren’t expensive so I think it’s worth risking buying a new one. At least I know I’ve tried!

Been unsatisfied for months/years with some channels cutting out and having bad recordings (jumping picture, dropped sound, etc). So I decided enoughs enough and I’d try to realign the dish. Followed the dish alignment calcualtor and happy-ish with the signal quality (around 60-75%). All that I didn’t follow was the lnb skew….

I tried to skew the LNB to the angle suggested by the alignment calculator but the signal strength and quality was lower than when it wasn’t skewed at all. Should I ignore the sky signal meter and skew it? Or should I let the signal strength and quality be the deciding factor?

I am getting picture jumping on certain channels (one being sky sports new – 405) but channels such as BBC1 and Channel 4 are fine. Picture jumping/freezing/pixelation plus sound dropping gets worse on the affected channels when you record another channel.

Not sure if I have a faulty LNB, disc drive/sky box?

Tried all the usual troubleshooting on the sky box (option 4 – 0 – 1 enter in sky settings), plus removed DVD, DECT phone. And re-crimped F connectors and changed inputs on the quad LNB!