Comments on: Troubleshooting Satellite TV Reception Problems

By: Alan

Alan — Sun, 26 Oct 2008 20:10:12 +0000

Peter:
Check your connections, and try your old box - maybe the new one developed a fault. Also check signal strength and quality, maybe your new box is not as strong as your old one - in that case a very slight re-adjustment of the dish should help.

By: Pete M

Pete M — Thu, 23 Oct 2008 08:39:07 +0000

Hi,
I’ve just purchased a Grundig freesat HD box. Connected it up and all was fine… after about 20 mins the signal was lost and never to be found. The dish has been in use for Sky so alignment etc. should be ok. I can get nothing out of the box now except the menus appear ok on the tv screen
Can you help?

By: ray

ray — Tue, 09 Sep 2008 20:06:19 +0000

hi,im just back from germany,again another dissapointing night out,& another hour wasted trying to recieve UK TV,At the time i was trying to recieve the Astra 2 sat but all i was getting was Astra 1,Signal quality & strenght good,more than 70%,but each time no signal,what am i doing wrong? or am i just in the wrong location,which because of my job i cant change,PLEASE Help,regs ray

By: Alan

Alan — Sun, 07 Sep 2008 19:27:10 +0000

Anthony:
Your dish isn’t perfectly aligned. Without undoing any bolts, push the dish slightly in all 4 directions and watch the quality bar on screen. If anything changes, undo the bolts, do a tiny(!) adjustment and tighten the bolts again.

By: anthony brown

anthony brown — Thu, 04 Sep 2008 00:06:18 +0000

Every time we get light rain i lose most of my sky channels when it rains quite heavy i lose every single channel on sky and it says LOSS OF SIGNAL .But when the weather is good all channels are OK .Could you please give me any advice

By: Alan

Alan — Tue, 26 Aug 2008 20:29:51 +0000

Steve:

Something not right here. By unplugging the receiver, the card doesn’t get it regular updates so after a few hours or even days some channels won’t work (all the cheapo special interest ones will do though) and you need to leave the card in the digibox for about 24 hours to get it re-activated.

If it’s says no signal though then your dish is not aligned properly but since you’re in Tirol, are you sure you don’t get that only on the BBC and ITV channels? For these channels you need a bigger dish.

So, overall, I suggest you check the shopping channels first. If you don’t get a signal on those then you need to have your alignment checked.

By: steve wells

steve wells — Tue, 26 Aug 2008 17:31:06 +0000

Hi,
i am not sure if this is the way to start a new thread.
On holiday in austrian tirol, we unplugged the power to TV and Satellite top box. When powered up again it said “No Signal”. Local company insisted they needed to come round but we were unable to be there. It happened again with the kids unplugging, this time while all components switched on….it cost a lot each time for the company to re-set??? if that’s what they did.
Can anyone say whats going on here? and sureley it’s something we could have done ourselves?
thanks in advance
Steve

By: Alan

Alan — Thu, 15 May 2008 09:52:08 +0000

GA Chase:
Not sure what you mean. If you point the marker at your house, it will give you the azimuth and elevation plus a line where to point your dish. South would be 180 degrees or straight down on the map.

By: G A Chase

G A Chase — Wed, 14 May 2008 19:33:20 +0000

My postcode is UK :TS9 5AG - your website apparently sites me in Germany not UK with Dish calculations of Azimuth -34.7 and elevation 22.4.

However your google map set up finds me correctly at 157.3 Azimuth and 32.7 elevation !

Can you please advize which is correct, and where 157.3 Azimuth is on the compass compared to South.

By: Alan

Alan — Tue, 26 Feb 2008 18:27:23 +0000

TG:
I guess that would be your receiver. Try doing a reset.